Information Network of Arkansas Status

ARStar Database History

Resolved Sep 19th, 2025 06:52PM CDT

We are currently investigating an instability with our database cluster. We have taken ARStar Tag Renewals offline while we investigate. We appreciate your patience at this time.

Investigating Sep 19th, 2025 05:22PM CDT

We are currently investigating an instability with our database cluster. We have taken ARStar Tag Renewals offline while we investigate. We appreciate your patience at this time.

ARStar Database

1 hour 30 minutes

Start Date: Sep 19th, 2025 05:22PM CDT
End Date: Sep 19th, 2025 06:52PM CDT
Driver Services Applications

ARStar History

Resolved Sep 16th, 2025 04:42PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

Services are restored to ARStar. We will continue monitoring this environment closely.

Monitoring Sep 16th, 2025 01:01PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

Services are restored to ARStar. We will continue monitoring this environment closely.

Investigating Sep 16th, 2025 12:25PM CDT

We are currently investigating an issue with ARStar. The application is currently unavailable, and we are working to restore service as quickly as possible.

ARStar

36 minutes

Start Date: Sep 16th, 2025 12:25PM CDT
End Date: Sep 16th, 2025 01:01PM CDT

SVS and Toolkit History

Resolved Sep 2nd, 2025 05:29PM CDT

We are currently working to resolve an issue with the State Vehicle Safety (SVS) system and the INA Toolkit.

We sincerely apologize for the inconvenience caused by the unavailability of these systems.

Identified Sep 2nd, 2025 04:53PM CDT

We are currently working to resolve an issue with the State Vehicle Safety (SVS) system and the INA Toolkit.

We sincerely apologize for the inconvenience caused by the unavailability of these systems.

SVS and Toolkit

37 minutes

Start Date: Sep 2nd, 2025 04:53PM CDT
End Date: Sep 2nd, 2025 05:29PM CDT

Intermittent Website Hosting History

Resolved Jul 30th, 2025 06:41PM CDT

Investigating – We are currently investigating reports of intermittent connectivity and performance issues affecting hosted websites. Our team is working to identify the root cause and implement a solution as quickly as possible. Users may experience brief outages or slow load times during this period.

We will provide an update as soon as more information becomes available.

Thank you for your patience.

Investigating Jul 30th, 2025 03:40PM CDT

We will provide an update as soon as more information becomes available.

Thank you for your patience.

Intermittent Website Hosting

3 hours 1 minute

Start Date: Jul 30th, 2025 03:40PM CDT
End Date: Jul 30th, 2025 06:41PM CDT
Website Hosting

iDrive Application Service Disruption History

Resolved Jul 25th, 2025 04:29PM CDT

We are currently experiencing a disruption affecting our iDrive applications. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience during this time. Further updates will be provided as more information becomes available.

Investigating Jul 25th, 2025 01:54PM CDT

We are currently experiencing a disruption affecting our iDrive applications. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience during this time. Further updates will be provided as more information becomes available.

iDrive Application Service Disruption

2 hours 36 minutes

Start Date: Jul 25th, 2025 01:54PM CDT
End Date: Jul 25th, 2025 04:29PM CDT
Website Hosting Non Payment Related Applications

Intermittent Connectivity Issues History

Resolved Jul 25th, 2025 04:29PM CDT

We are currently experiencing intermittent issues affecting some of our services due to upstream network disruptions within the Department of Information Systems (DIS). These disruptions are impacting all systems that interact with AR's state network resulting in occasional timeouts, slow responses, or unresponsiveness.

Our team is actively monitoring the situation and working closely with partners to mitigate the impact. At this time, the issue remains ongoing, and we will provide updates as soon as more information becomes available.

We appreciate your patience and understanding as we work through these disruptions.

Monitoring Jul 25th, 2025 10:11AM CDT

We appreciate your patience and understanding as we work through these disruptions.

Intermittent Connectivity Issues

6 hours 18 minutes

Start Date: Jul 25th, 2025 10:11AM CDT
End Date: Jul 25th, 2025 04:29PM CDT
Criminal Background Checks/AFIS Driver Services Applications Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

All Systems are Operational

Incident History

ARStar Database

ARStar

SVS and Toolkit

Intermittent Website Hosting

iDrive Application Service Disruption

Intermittent Connectivity Issues