Information Network of Arkansas Status

Investigating Down Applications History

Resolved Dec 8th, 2025 07:29PM CST

We are currently investigating some applications that are reporting down.

We will provide additional updates as we gather more information.

Investigating Dec 8th, 2025 06:52PM CST

We are currently investigating some applications that are reporting down.

We will provide additional updates as we gather more information.

Investigating Dec 8th, 2025 06:48PM CST

We are currently investigating some applications that are currently reporting down.

Investigating Down Applications

41 minutes

Start Date: Dec 8th, 2025 06:48PM CST
End Date: Dec 8th, 2025 07:29PM CST
Payment Processing Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

DNS Resolution History

Resolved Dec 8th, 2025 07:29PM CST

Update: 11:05 AM

The issue has been identified and mitigating actions have been taken. The team is currently working on a permanent solution to the issue.

Initial: 7:15 AM

We are currently investigating an issue with an internal DNS resolver. This is impacting services.

We are working to resolve this as quickly as possible.

Monitoring Dec 8th, 2025 11:06AM CST

Update: 11:05 AM

The issue has been identified and mitigating actions have been taken. The team is currently working on a permanent solution to the issue.

Initial: 7:15 AM

We are currently investigating an issue with an internal DNS resolver. This is impacting services.

We are working to resolve this as quickly as possible.

Investigating Dec 8th, 2025 07:50AM CST

We are currently investigating an issue with an internal DNS resolver. This is impacting services.

We are working to resolve this as quickly as possible.

DNS Resolution

3 hours 51 minutes

Start Date: Dec 8th, 2025 07:15AM CST
End Date: Dec 8th, 2025 11:06AM CST
Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

Cloudflare Outage History

Resolved Nov 18th, 2025 03:09PM CST

What’s happening

We’re experiencing intermittent errors in services that rely on Cloudflare’s edge network. Cloudflare has identified the issue and is implementing a fix; Access and WARP have recovered, and further restoration is in progress. Last Cloudflare update: Nov 18, 2025 8:22 AM CT (14:22 UTC).

Customer impact

Some pages or APIs may return errors or load slowly.
Behavior may fluctuate as Cloudflare rolls out changes globally.

Background

This is a broad Cloudflare incident affecting multiple major services across the internet today.

Identified Nov 18th, 2025 08:35AM CST

What’s happening

Customer impact

Some pages or APIs may return errors or load slowly.
Behavior may fluctuate as Cloudflare rolls out changes globally.

Background

This is a broad Cloudflare incident affecting multiple major services across the internet today.

Cloudflare Outage

6 hours 34 minutes

Start Date: Nov 18th, 2025 08:35AM CST
End Date: Nov 18th, 2025 03:09PM CST
Payment Processing Website Hosting

Engagement Builder (ar.accessgov.com) History

Resolved Oct 30th, 2025 08:54AM CDT

As of October 29th at 8 PM service has been restored. Resolution of the Azure outage brought services back online.

Affected Components: Engagement Builder, ar.accessgov.com

Summary

We are experiencing a provider outage with Microsoft Azure that is impacting our infrastructure. As a result, Engagement Builder and ar.accessgov.com are currently unavailable.

Current Status

The issue has been identified as an upstream Azure service disruption. Our team is monitoring Azure’s recovery and preparing to restore full service as soon as the provider stabilizes.

Customer Impact

Admins cannot access Engagement Builder.
Public access to ar.accessgov.com is unavailable.
No data loss is expected at this time.

Workarounds

No workaround is available currently.

Identified Oct 29th, 2025 12:24PM CDT

Affected Components: Engagement Builder, ar.accessgov.com

Summary

We are experiencing a provider outage with Microsoft Azure that is impacting our infrastructure. As a result, Engagement Builder and ar.accessgov.com are currently unavailable.

Current Status

The issue has been identified as an upstream Azure service disruption. Our team is monitoring Azure’s recovery and preparing to restore full service as soon as the provider stabilizes.

Customer Impact

Admins cannot access Engagement Builder.
Public access to ar.accessgov.com is unavailable.
No data loss is expected at this time.

Workarounds

No workaround is available currently.

Engagement Builder (ar.accessgov.com)

20 hours 31 minutes

Start Date: Oct 29th, 2025 12:24PM CDT
End Date: Oct 30th, 2025 08:54AM CDT

All Systems are Operational

Incident History

Investigating Down Applications

DNS Resolution

Cloudflare Outage

Engagement Builder (ar.accessgov.com)